Quality management systems provide an opportunity to organization to enhance performance and achieve sustainable development and also meet social responsibilities.

Quality management system assist organizations benefits an organization to:

• Achieve consistency in product and service quality meeting customer and statutory / regulatory requirements
• Enhance customer satisfaction;
• Understand risks and opportunities associated with its context, processes and objectives and plan controls and
• preventive action
• Complementary
• to product and service requirements Quality management systems adopt Plan-Do-Check-Act (PDCA) cycle and risk-based thinking assisting organizations to plan processes and resources.